POPULATION OF INTEREST

Patients in resource-constrained operational environments requiring teleconsultation using the GTP and ADVISOR platforms.

INTENT (EXPECTED OUTCOMES)

- Local caregivers develop and maintain a teleconsultation PACE plan as part of mission planning.
- Local caregivers utilize call scripts when communicating with remote experts on ADVISOR.
- ADVISOR remote experts forward written guidance to local caregivers as a supplement to verbal advice.
- Teleconsultation details are documented with the encounter in the patient’s health record. Details include consultant’s name, specialty, and recommendations.
- Local caregivers submit an Operational Virtual Report Evaluation when using ADVISOR.
- Remote experts submit an Operational Virtual Health Report when using ADVISOR.

DATA SOURCES

OVH utilizes encounter and summary statistics collected from the GTP, ADVISOR call center, OVHRs, and OVHEs to monitor the “health” of the system.

SYSTEM REPORTING & FREQUENCY

The above constitutes the minimum criteria for CPG compliance. The system review and data analysis are performed by the OVH program.

RESPONSIBILITIES

The OVH program manager and deployed unit is responsible to ensure familiarity, appropriate compliance, and PI monitoring with this CPG.