In the prior module, communication with the casualty was also highlighted, along with some techniques to consider.

Communicating with the casualty is vitally important for several reasons. One is to help calm and reassure the casualty in what is likely the most stressful situation that they have ever experienced. If they are calmer, they will follow your instructions more closely, which may result in a better outcome. Also, as previously mentioned, communicating with the casualty allows you to assess their mental status and identify any changes over time that might lead you to an early reassessment of the casualty’s status.